monday.com case study | Industries: Retail

About ELON Group

ELON is a leading Nordic retail and business-to-business group specializing in consumer electronics, home appliances (white goods), and kitchen solutions. The company has offices in Stockholm, Kalmar, and Örebro, Sweden, and serves as a central hub for over 400 stores throughout Sweden, while also maintaining a strong presence in Norway, Denmark, Finland, and Iceland.

The Solution

We implemented monday CRM tailored to ELON’s B2B needs. The system was designed to streamline the process.

Key elements included:

Centralized CRM: All contacts, clients, and relationships are now managed in monday CRM.
Email integration: Communication is automatically logged, ensuring a complete history of interactions.
Meeting scheduling: Representatives can schedule and track meetings directly in monday.
Reporting: Real-time dashboards provide clear insights into client progress and activities.
Collaboration: Teams can now work together in one shared workspace, reducing delays and miscommunication.

a picture of certified monday.com experts at SOLO SAP

I have worked with SOLO SAP for a period and can truly recommend them highly. From start to finish, it has been a very professional and smooth experience.

Communication and responsiveness: Communication with the SOLO SAP team has been exemplary. They respond quickly to emails and phone calls, often within a few hours. When more complex issues have arisen, they have always taken the time to explain things clearly and in a pedagogical manner.

Technical expertise: Their knowledge of Monday.com is excellent. They have handled both standard configurations and more customized workflows with the same level of professionalism.

Overall work: The entire delivery was completed according to plan. They have been flexible when our needs changed during the project and offered constructive suggestions for improvements. Post-implementation support has also worked flawlessly.

Conclusion: SOLO SAP has met my expectations on all fronts. I would definitely work with them again and recommend them to other companies seeking a reliable Monday.com partner.